Driver Captain (Woodbridge, VA)

Woodbridge, VA
Full Time
Manager/Supervisor


International Gourmet Foods, Inc. (IGF) services restaurants, gourmet markets, clubs, caterers, bakeries, country clubs, breweries, wineries, and hotels throughout the eastern United States. We are driven by strong corporate and community values and most importantly, by the employees who uphold them.
 

The Driver Captain is responsible for coordinating the personnel, processes, and workflow of all delivery drivers routed in the captain’s geographic area. This role is critical to ensuring that IGF achieve and maintain high standards in customer service and product integrity upon delivery. The Driver Captain works as a member of a team that includes driver dispatchers, other regional captains, and the Fleet Captain.


Duties and Responsibilities
1. Ensure IGF Route Delivery Drivers have the resources they require to perform their work and that these materials, such as hand trucks, mobile phones, and clipboards, are tracked, maintained, and replaced, when necessary
2. Coordinate with the dispatchers (Woodbridge) or office staff (branches) to:
            a. Ensure that drivers are dispatched with the correct paperwork, including the delivery manifest,                              customer invoices, and returns pick-up sheets
            b. Properly handle and document delivery returns
            c. Ensure drivers’ compliance with IGF delivery and driver protocol related to:
                    i. Attendance
                    ii. Check-ins and incident reporting
                    iii. Phone answering
                    iv. Proper attire
                    v. Use of routing software, where applicable
3. Submit accident and injury reports; assign and oversee light-duty assignments, where necessary
4. Ensure that drivers’ DOT licenses are current
5. Manage drivers’ route assignments and schedules; assist with routing; provide daily route recaps
6. Serve as the replacement and swing driver for their geographic area
7. Coordinate with the Fleet Captain on vehicle issues, preventative maintenance schedules, rentals, replacements, vehicle-needs forecasts, and relationships with the leasing companies
8. Manage drivers’ performance reviews using an assessment-based approach involving metrics such as hours worked, mileage, number of stops, product type and volume, product temping, customer-specific practices, and customer feedback. Partner with other members of the delivery team to identify and track these metrics
9. Spearhead corrective action planning and reporting

10. On behalf of the Delivery team, serve as the primary liaison with the Accounts Receivable, Procurement, and Shipping teams
11. Participate in overall operations planning; make recommendations related to processes, resources, and staffing
12. Perform other duties as assigned

Qualifications (Required)

  •  Current DOT license
  •  Experience in deliveries and logistics
  •  Strong attention to detail and solid written, verbal, and interpersonal communication skills
  •  Experience in project management and team leadership
  •  Creative and proactive work philosophy
  •  Able to multi-task and work in a fast-paced variable environment
  •  Able to lead and work as a member of a diverse team
  •  On-call availability in emergency situations
  •  Able to pass a criminal background check
  •  Capable of working well as a member of a team and with minimal supervision
  • Management experience

Qualifications (Preferred)

  • Food industry background, preferably distribution, or back-of-house (kitchen)
  • Compliance experience, including quality standards and good manufacturing practices (GMPs)

Physical Requirements

  •  Must be able to bend, lift (at least 55 lb.), stretch, and climb (including ladders)
  •  Must be able to perform all delivery activities (checking, cleaning, loading, and pulling)
  •  Must be comfortable driving and working in inclement weather conditions with frequent stops
  •  Must be able to sustain prolonged periods of standing and walking
  •  Must be able to work across temperature zones (dry/frozen/refrigerated)
  • Requires bending, sitting, standing, walking, use of hands, arms, legs, eyes, and voice


Benefits
Medical
Dental
Vision
401K
Paid vacation and holiday
Company-paid life insurance
Referral program
Employee discount
Health savings account
Employee assistance program

COVID-19 Considerations
IGF follows guidelines prescribed by the CDC and all COVID-19 protections outlined by the Commonwealth of Virginia and all other IGF location jurisdictions.
*Must have reliable means of transportation*

Share

Apply for this position

Required*
Apply with Indeed
We've received your resume. Click here to update it.
Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.

Invitation for Job Applicants to Self-Identify as a U.S. Veteran
  • A “disabled veteran” is one of the following:
    • a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
    • a person who was discharged or released from active duty because of a service-connected disability.
  • A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
  • An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
  • An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Veteran status



Voluntary Self-Identification of Disability
Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 04/30/2026
Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Please check one of the boxes below:

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

You must enter your name and date
Human Check*